Technical Support Representative -- Job Description
Sometimes it's not just about the solution, it's about the relationship. People like talking to you because you make them better for knowing you.
You are good at keeping track of multiple open issues and are ballistic about following up.
You love technology and may even have had some exposure to web design or programming.
You love learning new software. If you don't know how something works, you experiment until you figure it out.
People can count on you to fill your role and when you say something will be done, it gets done.
Full of Integrity
You don't cut corners and you are true to your word. People trust you because you are a person of honor.